Support & Maintenance

We offer you Hi-end solutions and services, which are custom built
and tailored to meet your specific needs ...... Contact us for a proposal
 

Latest News

9th May 2011
Riaxe is announcing a workshop on Advanced Project Management.
14th April 2011
Team Riaxe celebrates its successful completion of 5 years.

Clients Speak @ Riaxe

" Both Developers are doing a wonderful job to ensure that I receive quality and maximum functionality of the site. The graphic designer is very quick to respond and efficient and effective with his duties."
Steven Smith, Canada
Riaxe has proven experience in delivering quality off shore software application support to business solutions that run the business 365 x 24 x 7. We have maintained the preferred vendor status with Fortune 100 client year after year owing to our commitment to quality of service and our understanding of the criticality and urgency of business operations. The deliverables of the application support services contract are as below:
  • Maintenance of existing code
  • Solving day-to-day operational issues
  • Version control of the application source code
  • Development of add-ins to the application
  • Periodic releases
  • Documentation
  • Performance enhancements
The three tier application maintenance services Corrective, Adaptive and Preventive Maintenance provided as a part of support helps us maintain a leading edge and results in overall reduction in Total Cost of Ownership (TCO) of application maintenance for our clients.

Riaxe offers an end-to-end business solution to address the support & software maintenance services bug tracking and change management requirements of software organizations using its web based Helpdesk Tool. Riaxe has deployed this tool successfully for multiple clients across the globe.
Author: Riaxe, 11th July 2010
Riaxe is announcing the workshop on Advanced Project Management in August.
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